Jabra Engage 40 MS Mono Wired Headset, Inline Call Control Unit, USB-A or USB-C

Jabra Engage 40 MS Mono Wired Headset, Inline Call Control Unit, USB-A or USB-C

With Jabra Engage 40 MS Mono Wired Headset, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball
A software system that can analyze conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact center headsets.

Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.

Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence, and interruptions. 1

Onboarding, coaching, and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier, and sweeter.

See the full picture
Leading monitoring providers have integrated advanced Jabra Engage call data into their solutions, enhancing their value with a clearer view of the customer experience. The Jabra data includes agents’ background noise, cross-talk and silence during calls, enabling you to pinpoint and address specific issues.

Together these solutions deliver visual dashboards with insights on audio performance and conversation patterns, to help you enhance agent and customer experience on every call.

Double the mic, double the satisfaction
Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all, and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent
An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you, and designed specifically to relieve pressure on the ear, helping you stay relaxed, and focused on the needs of your customer.

Built for “oops”
Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact center headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom arm rotation to impact resistance, making it our strongest, and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time, and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable, and built to last, this headset has it all.

Kind on the ears
That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:

IntelliTone 2.0™, which keeps average noise exposure at a safe level
PeakStop™ 105 dB, which prevents sudden loud noises
BalancedVoice™, which processes the incoming sound for clearer calls
Speech level normalization, which keeps incoming calls at your preferred volume
Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Crush the conversation
With Engage 40, all the power is at your fingertips. Answer, mute, and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.

The customizable buttons of the control unit can be integrated with your contact center and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling.

Jabra Engage 40, Inline Link, USB C/A, MS Teams Mono - 4093-413-269