With Engage 50 II, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you're welcome). It's light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you're wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there's no better headset to help you make every customer your most satisfied customer yet.

It's not rocket science. But it is very clever.
A software system that can analyze conversations as they happen? Meet the Engage factors affecting your customer's call experience, including background noise, the position of your microphone, silence, and interruptions. 1

Customer call experience is improved in real-time (high fives all around). And onboarding, coaching, and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier, and sweeter.

Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.

One tough cookie (well, headset)
Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact center headset can be tough. So we built Engage 50 II to be one tough cookie,ng from boom arm rotation to impact resistance, making it our strongest, and longest lasting headset yet.

It's easy to make bold claims, but we're so confident that Engage 50 II will stand the test of time, and the cruel conditions a headset suffers, we've added a three-year warranty for all headsets. Lightweight, ultra-comfortable, and built to last, this headset has it all.